Privacy Policy

Who we are

Build Australia (ABN) collects and uses personal information in Australia.

This policy explains how we handle your personal information when you use our website, sign up to our mailing list, attend our events or otherwise interact with us.

Contact: privacy@buildaustralia.com

What information we collect

We may collect: Name, Email address, State or territory of residence, Profession, role or industry, Organisation or employer, Any information you choose to include in forms or surveys, Interaction and preference data (for example, which emails you open or links you click).

We may also collect basic technical data when you use our website, such as: IP address, Browser type and device information, Pages visited and time spent on the site, Cookies or similar tracking data (where enabled)

How we collect your information

We collect personal information:

• When you subscribe to a mailing list or fill in a form
• When you register for or attend an event
• When you contact us by email, social media or other channels
• When you complete a survey, poll or feedback form
• Through our website analytics and email marketing tools

We collect information directly from you wherever reasonable. We may also collect information from:

• Publicly available sources (for example, your LinkedIn profile, company websites)
• Third party tools we use for events, forms or email marketing

Why we collect and use your information

We use your personal information to:

• Send newsletters, updates and event invitations
• Provide information you request from us
• Manage event registrations and attendance
• Tailor content and communications to your role, state or interests
• Improve our website, content and services
• Maintain our contact lists and CRM
• Comply with legal obligations and manage risk

We only collect information that we reasonably need for these purposes.

Direct marketing and your choices

We may use your email, name, state and profession to send: Newsletters and articles, Event invitations, Research requests, surveys or feedback forms, Updates about our services or activities

You can opt out at any time by clicking the "unsubscribe" link in any marketing email or emailing us at privacy@buildaustralia.com asking to be removed from our lists.

If you opt out, we may still contact you about non-marketing matters (for example, event logistics for something you have already registered for).

When we share your information

We may disclose your personal information to:

• Service providers who help us run our business, such as Email marketing platforms, Event registration platforms, Website hosting and analytics providers, CRM and database providers
• Professional advisers (for example, legal or accounting advisers)
• Regulators, government bodies or law enforcement where required by law
• Another organisation if we restructure, merge or transfer parts of our business

We do not sell your personal information.

Overseas disclosure

Some of our service providers may store or access personal information outside Australia.

Where we disclose information overseas, we take reasonable steps to ensure those providers handle your information in a way that is consistent with this policy and, where applicable, the Australian Privacy Principles.

How we store and protect your information

We store personal information in electronic systems managed by us or by our service providers.

We take reasonable steps to protect personal information from:

• Misuse and interference
• Loss
• Unauthorised access, modification or disclosure

Measures may include:

• Access controls based on role and need-to-know
• Password and authentication requirements
• Encryption in transit or at rest (where available in the tools we use)
• Regular review of access to systems and tools

When we no longer need personal information for our purposes, and we are not required by law to keep it, we will take reasonable steps to destroy or de-identify it.

Accessing and correcting your information

You can request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete.

To do this, contact us at privacy@buildaustralia.com and tell us what information you are seeking access to, or explain what needs to be corrected and why.

We may need to verify your identity before providing access or making changes. If we cannot provide access, we will explain why, where we are able to do so.

Cookies and analytics

Our website and emails may use cookies, tracking pixels or similar technologies to:

• Help the site function properly
• Measure and improve performance
• Understand which content is viewed and how people engage with it

You can change your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the site may not work as intended if cookies are disabled.

Third-party links

Our website, emails or events may include links to third-party sites or services. Their privacy practices are their own. We encourage you to read the privacy policies of any sites or services you visit.

Changes to this policy

We may update this policy from time to time. The latest version will be posted on buildaustralia.com/privacy with the effective date at the top. Your continued use of our website or services, or continued interaction with us, after any update will be treated as acceptance of the updated policy.

How to contact us or make a complaint

If you have any questions, or if you wish to make a complaint about how we have handled your personal information, contact:

Email: privacy@buildaustralia.com

Please include your name, contact details and a description of your concern.

We will respond to complaints in a reasonable period of time and aim to resolve them directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).